ace375 Terms & Conditions
Please read these terms carefully before using ace375. By registering an account or placing a bet, you confirm that you have read, understood, and agreed to these Terms & Conditions in full.
1. Introduction and Acceptance
Last updated: January 2026These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and ace375 ("ace375", "we", "us", "our") governing your access to and use of the ace375 online gaming platform, including all casino games, sports betting markets, live dealer tables, and any other products or services made available through the ace375 website at https://ace375.pro ("the Platform").
By accessing the ace375 Platform, creating an account, making a deposit, or participating in any game or betting activity, you agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must immediately cease using the Platform and close your account.
ace375 reserves the right to amend these Terms at any time. Material changes will be communicated to registered players via the email address on file or through a notice displayed on the Platform. Continued use of the Platform following the posting of amended Terms constitutes acceptance of those changes. It is your responsibility to review these Terms periodically.
Age Requirement: You must be 21 years of age or older to register an account or use any services on ace375. Players found to be under 21 will have their accounts immediately closed and all funds frozen pending review. Online gambling is strictly for adults in Bangladesh.
2. Elig ibility and Account Registration
To register an account with ace375 and access the Platform's services, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the Platform:
- You are at least 21 years of age. ace375 operates a strict 21+ policy with no exceptions.
- You are a natural person and not registering on behalf of a corporate entity, syndicate, or third party.
- You are accessing the Platform voluntarily, for personal entertainment purposes only.
- You have not previously had an ace375 account suspended, closed, or terminated for breach of these Terms.
- You are not a current or former employee, contractor, director, or close associate of ace375 or any of its affiliated entities.
- You are not acting under the influence of self-exclusion obligations or cooling-off periods you have imposed on yourself or had imposed on you by any gaming platform.
- All information you provide during registration is accurate, complete, and up to date. You agree to notify ace375 promptly of any changes to your personal details.
Each player is permitted to hold exactly one ace375 account. Creating duplicate accounts is strictly prohibited and may result in the forfeiture of all funds held across those accounts and permanent suspension from the Platform. If you believe a duplicate account has been opened in your name, contact ace375 support at [email protected] immediately.
3. Key Terms at a Glance
The following summary highlights the most important aspects of your agreement with ace375. This summary does not replace the full terms set out in each section below — it is provided for convenience only.
21+ Age Limit
Strictly enforced. All players must be 21 or older. Age verification is required on all accounts.
One Account Per Player
Each player may hold only one active ace375 account. Duplicates will be closed without notice.
Deposits & Withdrawals
All transactions via bKash, Nagad, Rocket, Upay, and supported bank accounts must be in the player's own name.
Bonus Terms Apply
All promotional offers carry wagering requirements. Bonuses are non-transferable and subject to review.
Account Security
You are responsible for keeping your login credentials confidential. ace375 will never ask for your password via any channel.
Fair Play Obligation
Collusion, fraud, exploiting software errors, and use of automated betting tools are prohibited and grounds for account closure.
4. Deposits, Withdrawals, and Payments
ace375 supports a range of payment methods tailored to the Bangladesh market. All financial transactions on the Platform are denominated in Bangladeshi Taka (৳). The following terms govern all deposit and withdrawal activity on your ace375 account.
4.1 Accepted Payment Methods
ace375 currently accepts deposits and processes withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. Visa and Mastercard may be available subject to your issuing bank's policies. ace375 reserves the right to add or remove payment methods at any time without prior notice.
4.2 Deposit Requirements
The minimum single deposit is ৳200. There is no maximum deposit limit by default; however, ace375 may apply individual account deposit limits where required for responsible gaming or compliance purposes. All deposits must be funded from an account, wallet, or card registered in your own name. Third-party funding is strictly prohibited and will result in account suspension and fund freezing pending investigation.
4.3 Withdrawal Processing
Withdrawal requests are processed within 1–24 hours for mobile wallet methods (bKash, Nagad, Rocket, Upay) and within 1–3 business days for bank transfer methods. ace375 reserves the right to request identity verification documentation before processing any withdrawal. Players must have fulfilled any applicable wagering requirements associated with bonuses before a withdrawal request will be approved. The minimum withdrawal amount is ৳500.
4.4 Currency and Conversion
All balances are held and displayed in Bangladeshi Taka (৳). ace375 does not currently support multi-currency accounts. Any currency conversion fees charged by your payment provider are your sole responsibility and are not reimbursed by ace375.
4.5 Transaction Verification
ace375 may place a temporary hold on deposits or withdrawals pending standard identity and fraud verification checks. You will be notified if additional documentation is required. Failure to provide requested documentation within 14 calendar days may result in transaction cancellation and deposit return to the originating payment method.
5. Bonuses, Promotions, and Wagering Requirements
ace375 offers a range of bonuses and promotional offers to registered players, including welcome bonuses, reload bonuses, daily cashback, and seasonal promotions aligned with major cricket events such as BPL, IPL, and T20 World Cup. The following terms apply to all promotional offers unless explicitly stated otherwise in the individual promotion's specific terms.
Wagering Requirements
All bonus funds are subject to wagering requirements before they may be withdrawn. The specific wagering multiplier applicable to each bonus is stated in the individual promotion's terms at the time of the offer. Players should review these terms carefully before claiming any bonus.
Bonus Restrictions
Bonuses are non-transferable between accounts and may not be exchanged for cash prior to completion of the applicable wagering requirements. Bonuses claimed in violation of these Terms — including through the use of multiple accounts or fraudulent deposits — will be voided in full, and the associated account may be suspended.
Expiry of Bonus Funds
Bonus funds that are not used within the validity period stated in the specific promotion's terms will expire automatically and be removed from the player's account balance without compensation. ace375 is under no obligation to notify players of an imminent bonus expiry, though we may do so as a courtesy.
ace375 reserves the right to withdraw, modify, or cancel any promotional offer at any time, including after a bonus has been claimed but before wagering requirements have been completed, where there is evidence of abuse or breach of these Terms. In such cases, the bonus funds and any winnings derived from them may be removed from the player's account.
6. Fair Play, Prohibited Conduct, and Account Suspension
ace375 is committed to maintaining a fair, secure, and enjoyable gaming environment for all registered players. The following conduct is strictly prohibited on the Platform and constitutes grounds for immediate account suspension, permanent closure, and forfeiture of account balances at ace375's sole discretion:
- Opening or operating more than one ace375 account, whether under the same or a different identity.
- Providing false, misleading, or incomplete information during account registration or at any time thereafter.
- Using automated software, bots, scripts, or any form of artificial intelligence to participate in games or place bets.
- Engaging in collusion with other players, match-fixing, or any form of coordinated play designed to exploit the Platform's systems or game outcomes.
- Exploiting software errors, glitches, or vulnerabilities. Any winnings resulting from a recognised technical error are void and will be reclaimed from the player's account.
- Depositing funds derived from criminal activity, including but not limited to money laundering, fraud, or theft.
- Attempting to manipulate the outcome of any game through any technical or non-technical means.
- Engaging in abusive, threatening, or harassing behaviour toward ace375 staff or other players via any communication channel.
- Allowing another individual to access or operate your ace375 account on your behalf.
Account Suspension: ace375 reserves the right to suspend or close any account at any time, with or without prior notice, where it has reasonable grounds to believe that a breach of these Terms has occurred. Suspended account balances are held pending investigation and may be forfeited if a violation is confirmed.
7. Responsible Gaming
ace375 takes its duty of care to players seriously. We recognise that for some individuals, gambling can become problematic, and we have invested in tools and processes designed to support players in maintaining control of their gaming activity. These tools include deposit limits, session time reminders, cooling-off periods, and self-exclusion options, all of which are accessible via your account settings.
If you believe that your gambling is no longer under your control, or if you are concerned about a family member's gambling behaviour, we encourage you to make use of these tools immediately. You may also contact our support team at [email protected] to request a self-exclusion or to discuss other available support options. For detailed guidance on responsible gaming practices and available resources, please visit our dedicated Responsible Gaming page.
21+ Strictly Enforced. ace375 operates a zero-tolerance policy with respect to underage gambling. Any account found to belong to a player under the age of 21 will be closed immediately, and all funds will be returned to the originating payment method after identity verification.
8. Intellectual Property
All content on the ace375 Platform, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of ace375 or its content suppliers and is protected by applicable intellectual property laws. The compilation of all content on the Platform is the exclusive property of ace375.
You are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the Platform for your own personal, non-commercial entertainment purposes only. This licence does not include the right to reproduce, distribute, publicly display, transmit, sell, or create derivative works from any content on the Platform without the prior written consent of ace375. Any unauthorised use of Platform content terminates the licence granted under this clause automatically.
9. Limitation of Liability and Disclaimers
The ace375 Platform is provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, ace375 makes no representations or warranties of any kind, express or implied, as to the operation of the Platform or the information, content, materials, or products included therein.
9.1 Service Availability
ace375 does not guarantee that the Platform will be available at all times, free from interruptions, errors, or technical faults. Scheduled maintenance, unexpected downtime, or third-party infrastructure failures may temporarily affect access to the Platform. ace375 is not liable for any loss or inconvenience arising from service interruptions.
9.2 Accuracy of Game Outcomes
All game outcomes on ace375 are determined by certified random number generation software supplied by the respective game studios, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. ace375 does not control or influence individual game outcomes. In the event of a technical error that produces an erroneous result, ace375 reserves the right to void the affected round and return the player's stake.
9.3 Maximum Liability
To the extent permitted by law, ace375's total liability to any player arising from or in connection with the use of the Platform shall not exceed the total amount deposited by that player in the 30 days immediately preceding the event giving rise to the claim. ace375 shall not be liable for any indirect, consequential, special, or punitive damages under any circumstances.
10. Privacy and Data Protection
ace375 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms and is incorporated herein by reference. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy. ace375 will never sell your personal data to third parties for marketing purposes.
All data transmitted between your device and the ace375 Platform is protected by 256-bit SSL encryption. Account passwords are stored using industry-standard hashing and are never held in plain text. For the full details of how ace375 handles your personal information, including your rights of access, rectification, and erasure, please review the Privacy Policy.
11. Amendments and Governing Law
ace375 reserves the right to modify, update, or replace any part of these Terms at any time by posting the revised version on the Platform. It is your responsibility to check these Terms periodically for changes. Your continued use of the Platform following the posting of any changes constitutes binding acceptance of those changes.
These Terms and any dispute or claim arising in connection with them shall be governed by and construed in accordance with applicable law. ace375 operates as a safe and reliable platform committed to fair play standards and SSL-encrypted data handling. ace375 does not make specific claims regarding regulatory licences from any particular governmental body; players are responsible for ensuring that online gaming is permissible under the laws applicable to their jurisdiction before registering an account.
If any provision of these Terms is held to be invalid or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force and effect. The failure of ace375 to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
For questions, complaints, or notices relating to these Terms, please contact ace375 at [email protected]. We aim to respond to all written enquiries within 5 business days (Bangladesh Standard Time, UTC+6).
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